Frequently Asked Questions

Yes, you must be at least 18 years old to create an account and use our investment platform. We verify age during the registration process.

No prior investment experience is necessary. Our platform is designed to be user-friendly for both beginners and experienced investors. We provide educational resources and customer support to help you get started.

Cryptocurrency deposits are usually instant or take up to 30 minutes depending on network congestion. Bank transfers typically take 1-3 business days. All deposits are manually reviewed for security purposes.

Withdrawal requests are processed within 24 hours. Crypto withdrawals are usually faster than bank transfers.

Returns are calculated based on your chosen investment plan's daily rate and are paid directly to your account balance. You can choose to reinvest or withdraw your earnings. All calculations are transparent and visible in your account dashboard.

Yes, you can have multiple active investments across different plans simultaneously. This allows you to diversify your portfolio and manage risk effectively.

While we implement the highest security standards, please note that all investments carry some level of risk. We recommend reading our risk disclosure document and only investing amounts you can afford to lose.

You can reset your password using the "Forgot Password" link on the login page. We'll send a secure reset link to your registered email address. For additional security, we recommend enabling two-factor authentication.